MIAL is always by their customer's side, wherever they may be, offering them a rapid and effective after-sales service. A group of highly-specialised technicians are available to solve any machine operating problems.
Plant maintenance is always guaranteed, whether it be scheduled or urgent.
We offer immediate telephone support to all customers that call us; we manage to solve problems in real time or we make an appointment for on site intervention.
All machines can be equipped with a teleservice device. This means one of our programmers can access the machine software remotely and correct any errors.
In order to intervene promptly, the company offers a fully stocked spare parts warehouse (98% of the spare parts are in stock), which are delivered via courier service or directly by our technical staff.
The company can guarantee the necessary spare parts over time for any type of machine manufactured.
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MIAL is always by your side, offering you consultancy in the design phase and after-sales assistance